mr77's Privacy Policy

1. Introduction

mr77 is a trusted online casino and sports betting platform committed to serving players in Bangladesh. We believe that protecting your personal information is not just a legal obligation — it is the foundation of trust between us and our users.

This privacy policy ("Policy") describes how mr77 ("we", "our") collects, uses, stores, and discloses your ("you", "user") personal information when you use our website mr77.lat or any of its services.

Please read this policy carefully before using our services. If you do not agree with any of the terms in this policy, please refrain from using our platform.

2. Types of Collected Information

mr77 collects various types of information to operate its services. This information falls into two main categories:

2.1 Information You Provide Directly

When you create an account or use our services, you may provide the following information:

• Full name, date of birth, and gender
• Email address and mobile number
• Residential address
• Government-issued ID details for identity verification (National ID card or passport)
• Payment information (bKash, Nagad, or Rocket number)
• Information provided when contacting our support team

2.2 Automatically Collected Information

When you visit our platform, certain information may be collected automatically:

• IP address and device type
• Browser version and operating system
• Pages visited and duration of use
• Referral URL and search keywords
• Information collected through cookies and similar tracking technologies
• Transaction history and gaming activity logs

3. Purpose of Using Your Information

mr77 may use your information for the following purposes:

3.1 Service Operation and Improvement

• Creating, verifying, and managing accounts
• Processing deposit and withdrawal transactions
• Providing gaming services and sports betting features
• Managing bonuses and promotional offers
• Improving the user experience

3.2 Security and Compliance

• Preventing and detecting fraud
• Managing anti-money laundering (AML) measures
• Verifying user age (ensuring 21+)
• Maintaining platform security
• Assisting with dispute resolution and investigations

3.3 Communication

• Sending important account-related notifications
• Sending transaction confirmations and financial statements
• Providing customer support
• Sending promotional information with your consent

4. Data Storage and Protection

mr77 takes the highest technical measures to protect your information. We use SSL encryption technology to keep all your data transfers secure. Our servers operate under strict security protocols.

Your information is stored only for as long as necessary. After an account is closed, certain information may be retained for a defined period due to legal obligations or the need to resolve disputes.

Please keep in mind — no transmission of information over the internet or electronic storage is completely secure. We use industry-standard security practices, but absolute security cannot be guaranteed by anyone.

5. Sharing Information with Third Parties

mr77 does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following circumstances:

5.1 Service Provider Partners

Operating our platform requires certain trusted third-party services, such as payment processing (bKash, Nagad, Rocket), identity verification services, and technology infrastructure providers. These partners operate under strict confidentiality agreements and may not use your information for their own purposes.

5.2 Legal Obligations

We may be required to disclose information to comply with court orders, lawful requests from law enforcement agencies, or applicable legal requirements.

5.3 Business Changes

In the event of a company merger, acquisition, or asset sale, your information may be transferred to the new entity. We will notify you in advance if such a change occurs.

6. Cookies Policy

The mr77 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help us remember your preferences and improve our services.

We use the following types of cookies:

• Essential Cookies: Required for the basic functioning of the platform, such as maintaining login sessions.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to understand how the website is used, which helps us improve our services.

You can control or delete cookies through your browser settings. Please note that disabling essential cookies may cause some platform features to not work properly.

7. User Rights

You have certain important rights over your own information. mr77 respects these rights:

7.1 Right to Access Information

You have the right to know what information we have collected about you. You can request this information by contacting our support team.

7.2 Right to Correct Information

If any of your information is incorrect or incomplete, you can request a correction. This can be done through our account settings or via support.

7.3 Right to Delete Information

In certain circumstances, you can request that your personal information be deleted. However, this may not be fully possible in cases of legal obligations or ongoing disputes.

7.4 Right to Restrict Processing

You can request that the use of your information be limited for specific purposes, particularly in the case of marketing communications.

7.5 Right to Lodge a Complaint

If you believe your information has been handled improperly, you can file a complaint with us or with the relevant authority.

8. Protection of Minor Users

mr77's services are intended only for those aged 21 and above. We do not knowingly collect or process the personal information of anyone under the age of 21.

If we become aware that a minor is using or has used our services, we will immediately close the relevant account and delete the associated information. If you believe a minor is using our platform, please notify our support team.

9. International Transfer of Data

To operate our services, your information may be stored or processed on servers located outside Bangladesh. In such cases, we ensure that appropriate safeguards are in place for international data transfers and that the data protection laws of the relevant country are followed.

10. Third-Party Websites

Our platform may contain links to third-party websites (such as game provider sites). These external sites have their own privacy policies, and mr77 is not responsible for the privacy of your information on those sites. You are advised to read the privacy policy of any third-party site before visiting it.

11. Security Breach Notification

If we become aware of a security breach that may put your information at risk, we will notify the affected users as quickly as possible. The notification will be sent to the registered email address.

12. Changes to This Policy

mr77 reserves the right to update or change this privacy policy at any time. When significant changes are made, we will update the date on this page and, where appropriate, send a notification to your registered email.

Continuing to use our services after a change has been made means you have accepted the new policy. Therefore, it is recommended that you check this page regularly.

13. Complaints and Compliance

We believe in fair play and transparency. If you feel that we have violated any clause of this policy or that your information has been misused, please contact us directly. We take every complaint seriously and work to resolve it promptly.